❓ Frequently Asked Questions (FAQ)
🟠 ABOUT THE PLATFORM
What is Collector Masters?
Collector Masters is a professional platform and registered brand created by The Guide Artists, an international publisher specializing in contemporary figurative art.
We provide artists from around the world with a secure, elegant, and personalized online space to showcase, promote, and sell their work to international collectors.
Who is this platform for?
Collector Masters is designed for visual artists across all disciplines—painting, sculpture, photography, illustration, digital art, and more. Whether you’re starting out or already established, you’ll find a professional, artist-focused platform with real visibility and ongoing support.
🟡 PLANS & BENEFITS
What membership plans are available?
👉 See full details here: collectormasters.com/membership
🔎 CATEGORIZATION, SEARCH & PROMOTION
How is content organized on the platform?
Artists are categorized by style, technique, and discipline, making it easier for collectors to find relevant work.
We are also developing an advanced search engine with filters by theme, technique, country, size, and price range.
Does the platform actively promote artists?
Yes. Collector Masters runs ongoing international visibility campaigns through social media, newsletters, art publications, and editorial collaborations.
🟣 SHOWCASE USE
Is it mandatory to sell my work?
Not at all. You can use Collector Masters as a professional showcase only.
• Display your work without activating sales.
• Include your bio, external links, or social media.
• Ideal as a high-quality visual portfolio to present your art professionally.
🟤 PAGE DESIGN & PUBLISHING
Who designs my artist page?
Our team takes care of the entire design and publishing process.
You simply send us your content, and we adapt it to the selected plan.
No technical skills required — we handle everything for you.
How long does it take for my page to go live?
Once we receive all content correctly, your page will be published within 48 to 72 business hours.
What content do I need to send?
You’ll receive a detailed email guide, but in general you’ll need to provide:
• Your artist bio and photo.
• High-resolution images of your artworks.
• For each artwork: technique, dimensions, year, description.
• Final price (including shipping and taxes).
* All prices must be final and inclusive — no additional charges may be added afterward.
🔴 SALES, SHIPPING & PAYMENTS
How do commissions work?
Commission rates depend on your plan:
• Artist Plan: 30 %
• Master Plan: 25 %
• Master Gold Plan: 20 %
The commission is applied to the total sale price, including shipping and taxes.
Who handles shipping?
The artist is responsible for shipping within 10 to 15 business days after the sale is confirmed.
Listed prices must include the full cost of shipping, with no extra charges after purchase.
When will I get paid?
Payment is processed once the buyer confirms the artwork has arrived in good condition.
Our team manages and oversees the entire process to ensure security, transparency, and professionalism.
🛡 AUTHENTICITY & PROTECTION
How is my artwork protected on Collector Masters?
• All artist pages are hosted on secure servers.
• We use visual protection methods (such as watermarks).
• Digital certificates of authenticity are available upon request.
• Payment is only released after delivery has been successfully verified.
🟢 SUPPORT & SUBSCRIPTION
How do subscriptions work?
• Subscriptions are annual and auto-renew unless canceled in advance.
• You can cancel anytime through your profile or by contacting us directly.
What kind of support does the platform offer?
We provide ongoing technical and human support, from the moment your page is created to the management of your sales.
With the Master Gold Plan, you’ll also receive personalized assistance in branding, SEO, positioning, and editorial promotion.